To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. You can get cheaper deals if you sign up for longer than a month but that all . If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . It will turn the tv on but wont navigate to do anything else. The first time I unplugged and replugged it in it let me get to the set up and then just wouldnt connect to wi-fi but now after resetting the router and trying it on another tv (where another fire stick is working fine) I cant get past this screen. It helps if I restart fire stick thru settings, but now Im having to do every e evening. I have the same problem with stv player not working, I access the stv player via the internet page on the TV and everything works fine. Mine doing same thingblack screen with white amazon logo. If you can't access the Settings menu, hold the Back and Right buttons on your Fire Stick remote for about 10 seconds to bring up the reset screen. NONE of the recommended fixes have worked. It freezes when playing anything from Hulu. My Roku TVs (3) never give me issues. I think someone is messing with Amazon and their customers. It is not what it is crazy led up to be. You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. Dont be afraid of losing your apps. Experiencing this on three different tv models and brand new fire sticks on two of them. Youll need to get online if you want to enjoy Netflix, Hulu, Amazon Prime Video, or any other streaming service. The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. Think Amazon caused it with the update. I just got another new firestick and Ive got a Toshiba tv. You can retrieve them from Amazon. What do I do? 17-06-2022 One of your buttons is probably stuck depressed. My fire tv asks for registration after several days being registered. See all 16 articles. Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. You purchased a Fire TV Stick to watch your favorite content, not the logo! Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. 13-01-2021 This Fire stick seams to only work smoothly with Amazon Prime. Step 3: Remove the batteries from the remote. Thanks, mine is doing the same. Mine did the same thing! 10:30 AM Scroll to the right and select the option that says My Fire TV. First, you can uninstall and reinstall the app; then, try restarting the device. Is this what yours was doing? Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Head into the settings of your Fire TV device and open the display and sounds tab. Delete the Fire Stick app and reinstall it, use your smartphone as a remote control for Fire Stick. Have a good one. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. Having an issue too. Robin, do you like your new Roku stick? Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. . Is TV Player down on Saturday March 4, 2023 and not working for you? Press the 'Home/Start' button on your remote and you'll see the launcher bar. Still wont work. Mine works perfect I have 4 but they do an upgrade and screw everything up, Ok mine did this it start update on screen then goes to next screening saying it cant up date and then goes back to up date will not let me go to setting or anything, Any ideas on how to get your firestick to work? Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. First, if this is not a normal issue, you can restart both your Fire TV device and WiFi router. Ideally, it would be best to connect the Fire Stick directly to the wall. I need a factory reset asap. My query is can I switch two of the Amazon Firesitcks to see if it is in fact a Firestick issue. When I finally get into settings, it boots me out of any app I open without even attempting to open it. Internet good been restarted several times. On your laptop, mobile or tablet,. Bought a new one and same thing. 11-01-2022 Fri, 17 Jan, 2020 12:05 PM I'm on an iOS device and get an Error Code 3 message. This is not an Amazon problem. I use 5 firesticks. Open a different app. in. I hope Amazon comes up with an answer soon. I have had issues since 9 am cst this morning. I tried to reboot with remote and the light doesnt even come on and I put new batteries..I have unplugged everything, even WiFi!!! No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. A lot of people seem to suddenly be having this problem, The same thing started happening to me yoday. This can be found at the bottom of the my Fire TV tab of the settings and will completely reset the Amazon Fire Stick. Only had the tv for 6 months. TV thinks my Roku is an Apple TV - how to change? And before we go deeper -- no, you don't have to worry about the lasers cutting a hole through your wall -- that's not how these work. Tried all suggestions over 10 times. 13-01-2021 Must have been like this forever. Copyright 1995-2023 All Rights Reserved. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. Could we take the model code and software version of your TV? However, the downside to this is that the remote can run through batteries faster than some might expect and wont run on batteries that are too low on power. Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube, Unable to share your screen to your Fire TV, This simple trick gets you 54% off an Amazon Fire TV Stick 4K, Bluetooth Multipoint finally arrives on Sonys best wireless earbuds. Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. Same problem, very frustrating, mine is brand new and the second one Ive got!! Amazon need to fix it dont they. UE46C5100 - MainBoard has been changed. Many devices will work even when this setting isnt turned on, but if youre having trouble connecting, clicking on this button in the settings can help sort things out. 06:11 PM How do downloads work? I have a Roku tv in another room and have no problem connecting with it. It works fine, I only do not understand the battery drain. What to do: Open the STV Player app. Might have to call a number for customer service. If nothing else works, a factory reset will completely wipe the device but fixes many issues. QE49Q80TATXXU Software is up to date, 11-02-2022 Im so frustrated, considering going back to cable instead of streaming. I have rebooted the router. Poor fire stick device. The new feature uses a Bluetooth protocol known as Audio Streaming for Hearing Aids (ASHA), along with special modifications for the specific needs of those who use implants. When screen mirroring my phone the tv screen freezes up. If this doesnt happen and the device doesnt reboot, make sure the batteries in your Fire Stick remote are fresh. Im so tired of this! If it ceases to function, start by replacing the batteries, as this may solve the issue. We have two more in the household and they work fine! * Android devices that do not support Miracast. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? This is now my 3rd broken firestick in about 6ish years. They arent wi fi 6 firesticks. Having issues using iptv Smarters app on firestick 4K. Will not purchase again. Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. My Fire stick has no sound after I switch from a TV app station to local antenna though the Amazon Recast. Depending on which of these issues youre having, your most likely fix will change. Your. Mine too exactly like yours.have you found an answer yet? As a work-around, you can: Bring up the Youview menu, but pressing the blue 'Home' on the . How do I reset my Fire Stick when the settings won't load? https://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl Samsung Frame QE55LS03AAUXXU hard disk no content found. If you notice a delay between the sound and picture, go to Settings > Display and Sounds > Audio > AV Sync Tuning. Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? If your network wont connect, ensure that you are entering the correct password. Click on the Join STV/Sign in button. Keeps scrolling rapidly by itself. I only had 5% free space on the drive. I really have a bitter sweet relationship with the firestick. I have deleted apps and still screen is interrupted with not enough storage. No charge! Mine did the same thing, spent an hour or so with tech on line. Check your TV's HDMI input. This will solve many of the most common issues. Step 4: Unplug your Fire TV Stick from its power source and wait 60 seconds before continuing. This article covers a wide range of fixes to help you troubleshoot and fix an Amazon Fire Stick that's not working. Let us know if you liked the post. Finally, if either device isnt up to date, it can cause Fire Stick mirroring issues, so make sure to check for updates on both the Fire TV and your other devices. How to Fix It When a Fire Stick Is Not Working. You can try restarting your WiFi router as well. Let us know in the comments below, and, as always, thanks for reading. Unplugged the firestick, from the power and the TV for several minutes nothing has made a difference.. To factory reset your Fire TV Stick, follow the instructions below: Step 5: If prompted, enter your PIN, then select Reset. Hi Rachel, our STV Player+ service is not currently available on Firestick - it is on Mobiles, Tablets, Web, Roku, Now, Samsung TVs, Sky Glass and Apple TV currently. You can reset your Fire Stick to its factory settings via Settings > My Fire TV > Reset to Factory Defaults as a last resort. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. Youre the only one who gave any info on how to fix! There shouldnt be any storage issues! There are various ways to test and fix a Fire Stick thats not connecting to the Wi-Fi or not loading correctly. After a year of not being able to use it, I am doing a factory reset. Did u get it to work? Hoping it will correct itself. Eventually I will get the frown cloud. The Fire TV will automatically pair with the remote. Ive unplugged the stick from power and changed HDMI ports then changed it back again. Then did all of the above nothing worked. I have the perfect fix, have had nothing but problems with fire stick, switched to roku, life is good. Just says fire tv in the screen all day and night. Nothing is working. I can click onto a program I want to watch and it shows the arrow but then the blue circle for streaming appears and nothing happens. Copyright 2007-2020 STV. Step 6: Choose Clear cache and Clear data. Clear the Fire Stick cache. I tried every suggested troubleshooting method but nothing worked. Yes mines doing the same,just showing the Amazon logo and the dots. Just launch. Is this a plot by Amazon to get us to buy new? Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues. Just contact Amazon they gave me a new remote and all is fine now. Now its saying FireTV with three dots at the bottom of the screen. If I select VLC as a player, it's flawless. Prior to trying to watch the mentioned program the fire stick worked fine! Much like the previous issue, one of the best things to do when faced with a Fire TV device that wont respond is to restart the device by holding the select and play/pause buttons at the same time for a few seconds. Only had the tv for 6 months. You can reboot your Fire TV Stick by holding the select and play/pause buttons at the same time for about five to 10 seconds. Cookie Info: To find out how to manage cookies, see our cookie policy. Im having the same issues lately! Ive done every update, changed batteries, you name it, its been done. The Fire Stick not working black screen problem can be frustrating, but theres often a straightforward solution that can fix it. Now I turn it on and nothing happens its just a black screen. STV Help and Support. Step 2: Unplug the Fire TV Stick and plug it back in to force a reboot of the device. You must also be within 10 feet (3 meters) of your Fire TV device to use the remote. * iOS and MacOS devices Hope this works for you! There are a couple of recommended fixes if apps are frequently crashing on your Fire TV. in. It does load, the adverts before your selected programme do play after taking a long time to load and with lots of buffering but the programme itself no longer plays and eventually it just times out? 17-06-2022 Idk what to do. Please assist. So frustrating!! No reset on the stick that I can see! The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. in, 11-01-2022 If your Fire Stick turns off by itself, there's likely a glitch. Turns on to the FireTV screen with the 3 dots flashing but wont go further and the factory reset doesnt work. Ive done everything unplugged the power from the stick, rebooted my wifi 3 times. Mine same thing. when i put my 4k max factory default it goes back to main screen, it wont let me do it. Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. Once you plug it back in, you should see the Fire TV logo as the device boots back up. Left for vacation mid July working fine, came back to Disney not working on it and peacock spins and never plays anything, ESPN never even opens! This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. My trouble with 2.4 Mhz wifi has been fixed moving radio channel from 11 to 6 in the router. Then stopped within 30 seconds. Freezes on logo at restart. Ive tried everything as well. There are also speed test apps available on the Amazon Fire TV app store, but we cannot attest to how accurate these apps are. If your Fire Stick turns on by itself, you need to disable HDMI-CEC. Not sure what Fire TV device is right for you? How do I fix sound delay on my Fire Stick? My firestick still doesnt work. If your app crashes continually or refuses to load, begin by clearing the app cache using the following instructions: Step 4: Choose Manage installed applications. This will require you to go through the entire setup process again and potentially reinstall any Fire Stick channels or apps you had but it will have the best chance of fixing any stubborn issues. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? All rights reserved. in. of the page. Are you still happy with the device, or do you think another streaming dongle might be better? All rights reserved. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. However, any affiliate earnings do not affect how we review services. 15-06-2022 Theres a way to do a soft restart (whatever that means) you press the enter button and the pause button at the same time. This Disney Plus deal ends on Monday lock it in while you can, The best TVs of 2023: our favorites from Samsung, LG, Sony, and more, I saw Sonys 2023 TVs, and I think this model might be the best TV of the year. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. It kept rebooting due to storage issue. Be sure you're close enough to the TV and there are no obstructions. It will go to Home Screen and then restarts. Ive changed batteries, tried the select/ play button. Media streaming services occasionally go down due to server issues or for maintenance. Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. Use a direct power source. Im having a lot of the same issues posted. Check your TVs HDMI input. It really is a great product. Then I guess that is why mine is not working!! But now what! Held down various buttons and get a red/orange flashing light but screen stays the same.. very not techy here. Thats the same issue Im havinghave yall been able to fox yalls? I have same issue except now it is stuck spinning on the firetv logo screen. Almost completes and then goes back to say not connected. Using a third-party power adapter might not give the Firestick enough power, or it could have irregular power delivery, either of which could result in apps crashing or the device freezing up. . I have many Fire Sticks but this was the first 4K. changed batteries still the same. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. Its unlikely that they arent compatible since the Firestick can use almost all 5 GHz and 2.4 GHz networks, but very old routers might have a problem connecting. I have tried resetting, rebooting, etc. postcode and select your marketing preferenceand then click join STV. If it's not turned on, the Fire Stick can't do anything at all. sometimes I watch a show and hen I switch channels i have to reboot. If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. Hi Chris, just tried that but that update is not available and after running the check says the software version I quoted was the up to date version? Last time I used the stick, I allowed it to update and it was just fine during that session. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? In addition this week, asking Alexa to play a composers music and she says her spiel, playing music by Johann Sebastian Bach, e. g., but then nothing happens. Same problems with mineit was working just fine three days ago, then I went to turn it on in the afternoon and nothing. Tried every suggestion. Looking at all these comments they are all recent. Also, have you tried a Smart Hub reset of the TV? 03:13 PM There are additional tips for fixing the Disney Plus and Paramount Plus Fire Stick apps when they stop working correctly. 2nd generation, says check connections, but other firesticks operate fine will not allow me to get to settings . Other apps do update. Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. Treat it like a hard drive. Did EVERYTHING in this article, nada. in. Hold it there until it says its restarting which takes about 15 seconds. Who needs to be held accountable? Tried new batteries, pressed select and play, etc. Checking your modem's lights can provide insight into its current internet connection status. You'll be presented with a web address and unique 5-digit code on your TV screen. 01:55 PM Right John! Best answer as I tried everything else and this is what worked for me! STV Player, TV you'll love for free. Im curious if youre happy with it? Is that the problem?