No communication, no tracking updates. I will never buy from them again. Second one arrived in perfect condition! Gorgeous craftsmanship! I fell for it hook, line and sinker! Absolutely thrilled! Told us they would have the missing item shipped out asap. My husband and I are having a cabin built and have had numerous pieces made by them. Overall very satisfied with my order. Very well made. I can only assume this site and their products are a total scam. Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. Asked to have this image of Mt. Will be great once I get my living room all organized. Love it. MetalPlex LLC. He loves it. Yvonne M. Great product. Brand: Metalplex. Please share your experience by adding a thought. All rights reserved. is backordered and will ship as soon as it is back in stock. Love our sign. Just Perfect! Our Scam Detector VLDTR tool's great thing is that the rankings can't be rigged since they are not based exclusively on reviews that people write on specialty websites. Loved the mountain art from MetalPlex. BBB Business Profiles are subject to change at any time. All of our pieces are handcrafted in Austin, Texas. I'm on my 5th correspondence with them & they will not give me a way to return. With the LED version, we use two metal cut-outs to give it a 3D look. Got my first purchase and it was damaged. Customer Service for MetalPlex is absolutely THE BEST! thank you! But when I contacted customer support they responded quickly and reassured me it was on its was. Great quality. Click below. Ordered the house sign as an anniversary gift for my daughter and son-in-law. Your time can be saved because all of the Discount Code from MetalPlex is collected on our site for you. Gift cards purchased online will be sent to e-mail and can be redeemed online and in store. Order/Delivery Issues My order no# XXXXX for 2 pictures price ******* Feb 7th - I placed my ordered and MetalPlex immediately charged my card. Apr 2021 - Nov 20221 year 8 months. It is pretty much (2) metal with semi-soft material in between that makes it more thick. 2 weeks go by, no communication, no tracking number. Super flexible and helpful on customization. I love it! This monogram address plaque is a great housewarming gift, wedding gift, or just a great way to make your house even more of a home! I was worried because it took awhile to come and I had read some bad reviews. In-store collection available within 1 to 7 business days. I was thinking that this was going to be a heavier metal but its even better. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. I haven't seen anything like it. It is beautiful, my husband and I both cried when we took it out of the box , we lost our Baby , and the picture is so beautiful and life like , its like he is smiling at us ! They are all beautiful. For the Scam Detector readers, Guardio offers a 20% discount - get yours now HERE or by clicking below: Watch the video below to see 5 ways to easily identify a suspicious website: For more information on fraud prevention, you can check out the following educational articles: If You Are a Victim of Crypto Fraud Click Here. How did that happen? I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! Return the items in a negotiated shipping way and pay for the shipping temporarily. The first one arrived damaged. A few days later I received an email from a "********" and was told I would receive a tracking number. The website says "no hassle" returns. Great product. This item is beautiful. "I responded by asking for a refund since my product still hasn't shipped, they still have it, and it's far beyond the expected arrival date. Thank you!!! Totally cute. gonna be great reminder of home, Fits my space perfectly took me forever to figure out what size to order but I am glad I finally pulled the trigger. We ship wordwide! This is the 12 inch. Five insightful ideas for, Lets take a look at how to tell if an online transaction is safe and, Geek Squad Scam: How It Works One resurfaced scam that has been making the rounds, With the increase in online scams, it's becoming more and more important to know how, Travel scams are rampant these days. It's perfect size for what I'm wanting the wall to look like. You can get the removal service HERE. They are all beautiful. It was bent. I ordered another piece already !! Came with everything needed to hang. We ordered one for our home and ordered this second one for our new cabin in Tahoe !! The pieces are scratched up. Beautifully crafted! They have not responded to my emails or the messages sent using their online Contact Us option. Highly recommend this seller!!! There are no refunds for customized products where the buyer misspelled the personalization. Companies can ask for reviews via automatic invitations. Took over a month to ship. It goes against our guidelines to offer incentives for reviews. Complimentary ground shipping within 1 to 7 business days. Well, add one more victim to Metalplex's deceiving advertising! we went with the larger size and it is easily visible from the street. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. Looks great and great quality. When we look into sites of any kind, we search for data that reveals key information about the organization's professionalism - e.g., way of selling, authenticity, poor/great customer service, etc. My husband and I love this in our new home! Beautifully hand crafted! If you want your private data deleted from the Internet, you should contact Incogni. needed some wall decor. International Association of Better Business Bureaus. So far they have not replaced it either. Love the look! It came packaged well. 2 weeks go by, no communication, no tracking number. The user can select the shipping method when filling in the shipping information. Item shipped on time and arrived in good condition. Thank You so much ! Feel also free to type the names of suspicious businesses in the comments section below. Claim your profile to access Trustpilots free business tools and connect with customers. +91-8918076038. I am updating my bathroom and believe me, I will be back to order a few more things from you. They create a mailing label but never send the product. He us very very pleased. Not seeing something perfect for you? I told them I placed an order, at which point they blocked me from their ******** account. BBB Business Profiles may not be reproduced for sales or promotional purposes. Nice piece, well made, looks great. The MetalPlex Discount Code is extremely important, and you can find it on our website. But both of these things are so easy to fix - I hope MetalPlex actually takes the time to do so because the final products are really cool looking. Discounted shipping rates will generate automatically at checkout for international buyers. Putting this on our patio. Arrived just as expected, perhaps better :) and very speedy shipping. Item will need bending back to get flat. How safe and trustworthy is it? If we bought this at a craft fair for $10 it would be ok but for $50 no way. They are planning on shipping out a replacement item. I left a message and took pictures to show them what occurred. Please let us know the address and name that you would like, for example: Smith 323. Still waiting. They replaced it at no charge. Looks great on our stairs, great against the white shiplap. 2023 Trustpilot A/S. Launch and scale your NFT projects on Solana. Surfshark has a super powerful antivirus program. Highly recommend this company! Valid. Great company to do business with. Mountains - Metal Wall Art Love the mountain range piece!! Guardio has over 1 million users and is affordable (only a few bucks a month), it covers up to 5 family members or 5 different email addresses you have accounts with. It was bent. (Mountains above Boise) I can see other purchases in my future. Next-day and Express delivery options also available. Metalplex Kitchen Factory is a family-owned and operated custom Stainless Steel Fabrication business located in Bahrain for over 5 years. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. I can say that this company responded quickly to my MANY inquiries about non-delivery. Feb 17, 2023. . You know when you search, for example, for a flight and the next time you look at the same search the prices are higher? This was purchased as a housewarming gift, so sent directly to recipient. City, State. I was happy to give it as a gift thou it did take a long time to receive! Valid. When I contacted the company, they quickly made a new one and shipped it out. I wish I had read the reviews before ordering. Name Monogram Address Sign - Metal Wall Art. 2 weeks go by, no communication, no tracking number. Still waiting ******************************************************************* business. Because of the location they chose to hang it and the amount of traffic walking beneath it they chose to use 2 screws to secure it. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. Light weight, well packaged and easy to mount. I wish it was a little thicker to protect it a little more, but it looks nice on the wall. My son loved it. Horrible, horrible, horrible. The sign is so cute and is very high quality! Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up actually shipping it. They havent shipped the missing item yet. You've just researched metal-plex.com to see if this business and its website are legitimate. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. Joseph Carbonaro. How many stars would you give metal-plex.com? Id rate your customer service a 1 on a scale of 1-10 and that's being generous. When I received my $130 product, it's more like dirty $20 piece of cardboard and not the metal product they misleading advertise. Ordered 3 pieces from them. Need to talk to a representative? Beautiful picture of wolf. I ordered on 9/25 from the company a mountain range of ********. It is light weight and easy to hang. The best Metalplex coupon code for February 2023 can be found here. It looks beautiful above my coat rack. We opened it and it's perfect. (44) $58.00 ( $117.00 ) + Free Shipping. I tried emailing and calling, no response to my email and their phone line is just a message machine. We are a wall decor manufacturer based in Austin, Texas. I used 2 heavy duty velcro command hooks to hang it on our aluminum siding and have had zero issues with it staying put through some warm weather, a wind storm and snow! See Terms of Use. Great experience from start to finish - will be orderin Yosemite Mountain Range View - Metal Wall Art. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. Call again, takes 5 calls over 2 days to get in touch with someone. Great craftsmanship, well made and reasonably priced. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. After not receiving the product or a tracking number I contacted the company via email asking for an update. This legitimate data privacy tool officially requires brokers to remove your data on your behalf. Looks great, only problem is that I ordered Zion Mt range and received the Redwoods. It is good quality and looks exactly like the picture. Reach out to MetalPlex directly regarding career opportunities. We've been asked over and over again what are the most effective ways to stay safe online. horrible customer experience and zero customer service. Arrived Damaged and VERY cheap material. Extremely happy with this purchase! Items arrived as described. I love this company. As a member of MetalPlex, you can enjoy even greater discounts. This is a scam company. Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. Quality is terrific. As metal-plex.com is listed under the Wall Arts industry, here is an excerpt taken from their website: This website is trendy, and either has extensions in many languages or login credentials on the homepage. Search all of MetalPlex's current and previously listed jobs and positions. Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. Looks and works great, easy to hang, very happy , thanks again. While the paragraph above may substantiate metal-plex.coms business, there is a chance their activities may expand beyond that. I love the mix up of photos from the park. The buyers use your personal data to change your rates, send spam emails and targeted ads, and, for telemarketing calls. We have gained wide market popularity as our products are obtained from reliable vendors of the market, who use premium quality raw material in manufacturing these products. -****. I will add a photo as soon as she is able to send. Ok. Log in. We use express shipping which typically takes 2-3 days once shipped. One more thing, I think people have mentioned using magnets to hang these items. Does MetalPlex provide gift cards? Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items. Buttons are at the top of the page. This arrived quicker than expected and it was so well-done! The craftsmanship is perfect and very detailed and it is also lightweight. Do not purchase from here. Nice extra touch! Thank you Metalplex for working with us and making our vision come to life! It looks like a wall decal it's so thin! Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Without checking into why it hadn't left MetalPlex facility. All of the company's metal prints are handmade in the Orange County of the California. Let's look at this organization and the Wall Arts industry. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. They were thrilled with it telling me the quality was top notch, it was packaged well and arrived in great condition. It's so beautiful! With Surfshark, this is not happening. I messaged Matt and got a very quick reply and a brand new one sent free of charge all the way to Alaska! Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. 48. Love it. It was tried and tested by our team. It looks like metal when you look at it up on the wall. In order to cover their delay mistake. On the second piece - no issues and were happy we gave them a second chance. - Black / 46" x 12" / No. Lightweight, color is perfect against brick. Custom order I am very happy with. It was packaged well, but still got slightly bent at one end during the shipment. Beautiful!! Took a while to arrive but it was worth the wait. Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. I tried emailing and calling, no response to my email and their phone line is just a message machine. You can exchange and deduct the points collected by purchasing. Absolutely Love my new artwork! Anyone can write a Trustpilot review. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. This is either a serious lack of quality control, or just laziness. I have not opened as a gift for nephew fam and new house..will send when up I ordered a wall hanging from MetalPlex on 2.3.2022 and my **** account was charged $190.25 on 2.4.2022. If you are looking for a different size or color please don't hesitate to contact us. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 47"x22": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases It took a very long time to receive our E,. It came very nicely wrapped, no bent tips. The total will be charged to your card when the order is shipped. Disappointing for the price paid. After waiting 7 business days I emailed the company based off my confirmation email that the label had been created and the package would be delivered by September 10th.On the 12th I recieved a generated email from "Misha" saying "sorry for the confusion and that it was being cut still. Customer service was awesome and took care of the order until we were happy. Was very impressed with the craftsmanship of the product and how lightweight it is! Incognis results were verified by our team and are trustworthy. Here are 8 tips for writing great reviews. - Black / 46" x 12" / No They havent shipped the missing item yet. Great quality tabs fast shipping. We wanted to get something different yet clean and contemporary for our living room and this fit the bill perfectly. Product was damaged in shipment #26919. Seller goes above and beyond - shipped super quick, packaged with care, even had a little surprise that made my day - not to mention the wall elements look phenomenal! Com his name is Robert Slattery from Metals.com chase.com and he lives now in Seattle Washington and now he owns a real estate company first thing he said that they were huge supporters of Sean Hannity and . No communication, no tracking updates. Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up . Personalized metal address sign! Ill never buy from them again! So happy i did! I wish I had read this before I placed my order. US, UK, EU, Swiss and Canadian residents only. Thank you, Wendy, Limited Edition Glacier National Park Bear - Metal Wall Art. I will say that Im totally pleased with it. Lots of compliments, I like it except it could be a little bit heavier material for the price I paid, This is a Christmas gift for my Daughter & Son-in-Law, I am very pleased with it and am proud to be giving it. Very nice. Custom design team was super easy to communicate with to get a custom sign made. Thanks. Item will need bending back to get flat. This rating means the business is Standard. Love the way it looks. Sign Up to our site and follow us! Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. If we look - for example - at a winery page, we don't rate the wines tastiness, but how the company sells it online (delivery, shipping, etc.). I ordered as a gift.. we think it is beautiful! I got the greyr and it looks so good compared to my black desk top! Metalplex was absolutely AMAZING. After having billed my account on 2.4.2022 the product had not been shipped as of 3.6.2022. After another month & more emails, the 2nd item finally arrived . We love this piece of art. Mountains - Metal Wall Art The company knows you will like your purchase but just contact the company within the 30 days after receiving the order and the company will be happy to solve the problem or problem if you are very excited for any reason (even no reason at all). For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Perfect for our cabin, We are very happy.Thank You!Bryant. Wish I had read the reviews before I ordered. Want it for over my little sitting are and think it will go great! I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! packing it came in was very secure too for a big piece. Super easy to install. Good size. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. White. Silver. For inquiries, telephone and email are used. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. You can track your order from the USPS official website. Incredible. Extremely light weight. A beautiful touch to any homes interior decor. Great quality metal art work which was very easy to hang - I was able to hang it myself with no help. Would definitely recommend!! Love these mountains. No communication, no tracking updates. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. The whole process of purchasing and delivery was great! Who Is MetalPlex? For more information on Metalplex coupons, you may also get in touch with Customer Service via the Metalplex website. The metal art looks exactly like it does online. 2023 Trustpilot, Inc. All rights reserved. I was worried because it took awhile to come and I had read some bad reviews. Overall, Im extremely satisfied and would purchase again! All of our designs are handmade and customized in Austin, Texas. Perfect center piece for our fireplace. Shipping was slow, but that's to be expected during a pandemic. Would make a great wedding gift!! Join the 93 people who've already contributed. Customer Service / Sales Assistant for E-Commerce Company MetalPlex Industry, CA Experience with Facebook/IG/TikTok Full-time/part-time. The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. Well worth the wait! Its georgous!!! I was very pleased with my first four orders over the last 2 1/2 years. The simple design is what made me fall in love with this! Order this for my new apartment and love the bigger size. Don't waste the time! Your experience matters. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases. As a result, chances are you are already familiar with it, so you can continue to use it safely. The customer service team was responsive and shipping was superior to Alaska. I asked for a few mock ups of the text I wanted and they were always willing to help me find achieve what I envisioned. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. Your email address will not be published. ', I was shopping for house numbers for weeks when I stumbled across these. Easy to hang - we used Command Strips. Name Address Sign turned out just as I had desired! We had to clean it though, it was full of metal splinters from the cutting. Thank you! It's so thin that any minuscule pressure can cause a dis-figuration of the surface of the art piece. Very pleased and will shop here again. They have an award-winning VPN service, protecting your privacy, securing your identity, and preventing third parties from tracking your device. Souvikc555@metalplex.in Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. FULL RANGE OF ELECTRICAL & MOBILE PRODUCTS. 14 days later the tracking label has been printed not shipped. Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, how to remove personal info from the Internet, How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. On the second piece - no issues and were happy we gave them a second chance. Call again, takes 5 calls over 2 days to get in touch with someone. I'm happy with the overall look, but what I'm surprised with is the thinness of the aluminum around the composite core. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. They are light and airy and make a good focal point in my boho styled home. Feeling like this might be a ***** All I want is my ordered and or a refund. It is currently up with a white hook that looks like a nose ring. Product is very poor quality. We use express shipping which typically takes 2-3 days once shipped. We absolutely love it. Nice and light. We LOVE our new mountain art piece. In an advertisement you see a person removing a piece of metal art from between two cardboard pieces - that would actually work and should be how they package. Company (Metalplex) does not deliver. As a result, shopping during special festivals is highly recommended. I would definitely purchase from him again and am so happy with the quality of this piece! You can use the exclusive Discount Code and promotions on your birthday. Fantastic artist and seller! Wonderful product, got it pretty quick. Customers and MetalPlex will be both glad to see the Discount Code at special festivals. We have a custom order option for that! A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. Beautiful picture of wolf. Truly, amazing customer service and beautiful craftsmanship. Matt went above and beyond on this one. enquires@senghuat.com.my: 86-A,B & C, Jalan Masjid Abidin, 20100 Kuala Terengganu, Terengganu. I dont understand how these people are even still in business. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. Don't just take our word for it, ask our 50,000+ customers! On 9/3/22 I paid for a large white metal bull. Absolutely LOVE the Mt. Can't do that - they are thin aluminum sheets with some sort of plastic/fiberboard in the middle. We painted in a snowy scene because our mounting wall was not white. Please continue to check your tracking number for updates. Here are 8 tips for writing great reviews. It looks like a wall decal it's so thin! See if the website is legit with our validator: Here are the best ways to spot a scam this year. I am giving them a single star since giving them no stars isn't an option. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. My sister LOVES her gift! This organization is not BBB accredited. following rank: Well explain below why metal-plex.com received this verdict, but first, lets make sure you are looking at the right business (many people often mistype the query). But it looks great. Well, add one more victim to Metalplex's deceiving advertising! I've had it a couple weeks, but waited to get Christmas stuff off the wall. a thing from you. I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. I just want to say thank you so much! Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. Developer Tools Creator Studio. Access Support from the Arlo App. Very well made, love this! We saw the ads, took a chance and love the choices we selected. Obviously a scam. Needed something that would take up some space and this was pretty big and looks good. The communication about the process and shipping was excellent. Get free shipping and 60-day returns by the ways of becoming a member. What you get is essentially a safe service that flushes your personal information from the Internet and enforces existing data privacy laws. Love this sign! It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Zion Mountain Range View - Metal Wall Art. Don't just take our word for it, ask our 50,000+ customers! It came with pins to hold the items up on the wall. I replied to them that was incorrect as we had communicated via email a month before. Awesome customer service too :-). I have another coming tomorrow. It was such an awesome surprise. Of the 12, one came in broken. Get the most recent 2 Metalplex promo codes, discounts, and coupons. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. I was able to straighten it out though and as you can see it looks great! Perfect house numbers for our lake house. Already recommended to company to several friends. From Zion to the Redwoods, flying birds and tree silhouette; they are all spectacular!