I'm currently having the same issue, it's beyond me how horrible this customer service is . Poshmark is the leader in a growing group of secondhand fashion websites, such as Tradesy, the RealReal, Twice, Vinted, Thredup, and Copious, where users can buy anything from Banana Republic. Ships from United States. I am trying to respond to shoes I received that are used sold as new. only through osmark. Of course it could go any other direction too so good luck. Yesterday my package was marked as delivered but I didnt receive it. We will send the seller a new label with your updated shipping address. I will NEVER EVER buy from Poshmark again. I've said it before and I'll say it again, you pay people minimum wage to do things you get minimum performance. mcgilley state line obituaries. Gah! The Item Was Delivered to the Wrong Address If you use either PayPal or eBay shipping labels, this should not be the reason. Package delivered to wrong address, returned to me opened and rifled through, items have damage. And I used the poshmark support address . why did alex and ellen breakup on family ties; medical record keeping guidelines; elle uk media kit 2021; trey baxter model. All they have is communication via email and they look auto-generated. An email told me I had to email her from the OTHER accounts address. I've had zero signs of anyone using my account, now I just have to sit here and wait until someone responds or believes me on this random accusation. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. I loaded it on my pickup truck and drove it over to the house it belonged to. Press question mark to learn the rest of the keyboard shortcuts. You are losing business from all of us women here. I cant make a listing or buy items. I order a 6-piece Dinner plate Corell ware from the site. On 6/15 MC declined transactions. It is in fantastic condition.. Anyone know how to fix this??? Select from a previously saved address or add a new one by selecting Add Address'. Im going to look into getting a PO Box. If any of you are using a Mastercard (debit, credit, prepaid - from any bank or store), my bank researched and said Mastercard has decided to put a fraud alert on Posh, and will not let any payments to them go through. I sell jewelry on Poshmark and I also like to buy real gold and diamond jewelry. I hope you enjoyed this video and/or found it useful! We know, theres a lot on your plate as it is, what with the time-consuming aspects of running a successful business in multiple marketplaces. $1,000,000,000 Select Sent the wrong item. Sign up for a new account in our community. Meaning they are gold plated and not genuine diamonds but CZ or Moissanite stones. Fortunately I paid with paypal, so hoping they will straighten it out for me. i did but i didnt figure anything out. A week or so later, a box showed up with merchandise not even close to what I order 7-inch dessert plates. I got same errors for quite a long time. Menlo Park, CA. The one time I want to make a purchase after years this is what happens. If it was yesterday, then contact Posh Support and explain the situation. Honest mistakes happen. Just trying to help. It's been nearly a week since this happened. Super annoying!! The tag had the same house number but the similar sounding street. This is incredible, as a business owner, I find this absolutely amazing and from what I have seen here, on twitter and reddit, they just don't give af. So I have emailed them 6 times explaining my situation and giving them pertinent information on the check and a copy of my driver's license to prove my identify. Lowballers on Poshmark are the worst. I was upset about this and felt as though she was denying that she could have made any errors. Only poshmark can see that. I've had this problem for 2 months!!!! It lets me comment things and like them, but all of my attempts at buying say "error" and when I try to list it tells me to retry! admitted that it was delivered to the wrong house, the neighbor said she opened it, and then it was left on my porch (open). i aml osing my mind i have contacted dell and micorosift they say it is poshmark issue cause it only happens on heir website when i log in customer support is not helful anyone else have this problem?? Ive been buying on the same card for over a year and suddenly they want a copy of my drivers license?! Same here! Reasons behind the USPS delivery to wrong address 1. Seller claims no deliverymy should have been returned to me. It sounds like you may have accept it, or it autoaccepted. In the end, they made me send them a picture of my drivers license along with one of my bank statement showing my account numbers. Please give advice, I also just lost a great bundled sale due to this issue :(. SO HOW ARE WE SUPPOSED TO USE THIS APP IF WE CAN'T EVEN ADD OUR NORMAL CARDS??????????????? Anyone else have this experience? I would definitely open a case with poshmark. Same thing just started happening to me 2 days ago. The only thing I got from emails is just a basic response saying oh theyre going to answer me eventually and that theyre going to a new make email service and to be patient. Press J to jump to the feed. In my case the buyer accidentally (supposedly) clicked the wrong button and the funds were issued to me and were not issued initially by Poshmark. Enter in your new email address. And now I cant make any purchases or offers reached out to support team with no answer. This complaint was posted by a verified customer. Open a case with Poshmark. ETA: Thank you guys so much for the advice and great suggestions! Desired outcome: Poshmark delivered to wrong house. Press question mark to learn the rest of the keyboard shortcuts. Apparently, my account was hold and need to email poshmark support to solve it. Step 2: Select Poshmark Support Center - I can't buy or sell. Error at the sender's end: How to tackle the wrong delivery? 42 replies 2.5K views. You have a seller and a purchaser out of money and their items. Ive had 4 items purchased and the sale immediately cancelled. I'm having the same problem. I then went to the App store and reinstalled it. The tracking info said they had been delivered to a neighbouring retail address. :). No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Obviously there is danger here if the package is lost or returned, and they dont know where to send it back to, but I think thats a risk Im willing to take and a cost Im willing to eat. I like here only for post closet, but when u buy something o someone but something of ur closet is expensive, and I don't have good thing for to say, my last time when someone buy something in my closet, posh take 20% off of the item, and I know that, but make me mad they not refund me the cost for shipping :-(, I send to posh a hundred of email .. And doesn't answer! Meanwhile I cancelled my order with Poshmark. https://www.roxdollcosmetics.com/It's the hair, scalp, and skincare you DESERVE! The post office delivered my Poshmark purchase to another street, probably same house number. Is there something wrong with your order? Great Scam! The shirt has lots of pulls. OMG I have the same issue! or the seller has blocked me? $10,000,000. Im at a loss. Im having purchasing issues as well, yet users are able to purchase from me?/: Ive emailed 3 times, does anyone know what I can do? 1) this happens fairly often for us because theres an authentication office for the high end items in our zip code and it receives a lot. My account is now fully functional! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Starting to think it may be a scam, Same thing happing to me. Selling of counterfeits and replicas is prohibited in Poshmark and is a serious law enforcement matter. Very frustrating! When we receive your order (package) we will send you a notification email. has anyone had any luck? Poshmark also needs to contact the seller and let them know what happened and that this is not my fault. Like and save for later. Then I deleted the app from my iPhone. Desired outcome: Please email me to close off this transaction!) and lure you in with an irresistible offer. What the heck! I immediately alerted the seller and Poshmark. Seems like it's affecting a lot of people. I havent been able to list on my profile. I am unable to purchase, create listings, and make offers! Error at the post office or by the delivering staff: 2. I've tried to contact customer support but keep getting ignored. For Poshmark to check listings for accurate titles and descriptions. We at Poshmark like simplicity. Seller posted rhinestone tshirt when received the neck had been ripped off. I haven't even gotten an email back explaining why I'm unable to like, comment or purchase any items. You cannot currently perform this request. Follow me on TikTok:https://www.tiktok.com/@stylisterikawithakFollow me on Instagram:https://www.instagram.com/stylisterikawithak/Follow ROXDOLL on IG:https://www.instagram.com/roxdollcosmetics/Sign up for the ROXDOLL Cosmetics Loyalty Rewards Program, its free to join, and youll receive exclusive VIP offers while you earn points that can be redeemed for rewards!https://www.roxdollcosmetics.com/loyalty Press J to jump to the feed. Make sure to file a case with your local post office too and give it to poshmark as proof youve done everything you can on your end. you cannot currently perform this request ): so some posher seriously reported me and got my account restricted bc i offered her $25 for a $30 shirt and then she said sorry im trying to sell full price wont accept low balls and i said omfg ok ( oh my frecking god). Will go to American Express and they will likely help me on this matter. HAvent heard back :(. Ive been having this issue for a year now and support never solves the situation they always say check with my bank and I already did! I wish they would give some sort of explanation rather than just issue a label, Can you open a case for damaged items? Made in the USA, this is from the estate of someone who worked at Birks for 30+ years and had exceptionally quality clothing. I went back to my orders and discovered even though I thought I was ordering from two different sellers, they were likely the SAME scammer. BUT USPS needs confirmation that the package was fully insured so they can give me the full amount purchased (they only gave me $100). Although I am a seasoned seller. I keep asking they fix this permanently. I was supposed to net out $108.80 for the sale and they only gave me $95.30! Support Center If the sizing details on the listing are accurate and matched the merchandise received, the seller is not to be held liable for any incompatible fit with the buyer. I just wanted my refund, This is annette Konfrst I recently bought some crystal teal drop earrings from a seller they where cancelled but they were not the earrings came to my house anyway I payed $15 total for them I want My money back or I will turn your company into better business bureau my user name is konfrstannett I bought the on Dec 5 2022 order number is 638ea44c38Bee61F297a682 please refund my money or will take auction against your company. Head over to the DPD was due to deliver two iPhones to me (at a residential address). On the web. Address 1350 Willow Rd. if your address does not conform to USPS database, then posh might prevent the sale- just a guess on my part. It just occurred to me maybe the user is the one with the issue and not me. Some of them have sensible reasons for wanting a refund, while some those who do it deliberately and regularly are downright scammers. Free Shipping. Hopefully theyll pony up to cover the cost for you and the seller as well. Wanted to see if anyone else here did it, and if they had any tips or advice? So if a package cannot be delivered, it will be returned back to you, the sender. I have the same issue that I cant buy, offer, like or comment from a seller named jewelupposhmark and sound like this specific Poshmark seller blocked my activity or something. When I try to list an item I get the message "Sorry! In my case I was the victim of a current scam where the seller tampers with the address label, and sends a random parcel to another address in your zip code. The website will show the tracking information. What if you make a purchase and it says inventory not available? After contacting the P.O., I found out the substitute carrier delivered to the wrong house. I even made a new account and still doesnt work. I guess it finally happened. if you search for this type of coat, it would not appear. Although the decision to opt for this service relies on the buyer, doing so shows your credibility as a seller and confidence in the authenticity of your listings. Can somebody help? No legit, sensible consumer would want to do this. I searched online and it sent me different sites. :( i had thousands of dollars worth of stuff on here.. For no reason.. Pisses me off.. Instead of me receiving an error message, it just will not allow me to submit payment (the submit offer/buy now button will not highlight so I can select it). The seller or the person who opened my mail and rifled through the clothes? You cannot currently make an offer to buy from this seller. poshmark delivered to wrong address. I was out of town so I didnt respond but when I got home the package was returned to me with a no forwarding sticker from usps. All of my payment methods have accurate information(Ive been purchasing things for months) and up until yesterday I couldnt make an offer/purchase anything it keep saying Sorry something went wrong Ive contacted there support and nothings come of it. Too bad for buyer. I'm so irritated I want to scream and of course there's no phone # for them!!!!!! He told me it was a valid tracking number but to a different address. I'd do that and make a claim with USPS, I can open a case for damaged items, but I am not sure if the seller or the neighbor damaged them. Fast delivery, full service customer support. I can list, but the items are not showing up. I appreciate the protection, but I'm infuriated that I can't purchase on here, with that card! Nothing has changed it just all of a sudden started doing it 2 days ago and I've never got a response from postmark?!! Otherwise, simply pop it back in the post. Add To Bundle. Everything is there but the pieces are damaged. This is my only account as well. :(, I'm having a similar problem now myself I got error code 1622 I think after a seller accepted an offer I made. If its just gone missing, you should hopefully be able to track it down with USPS. Second, here are the reasons considered invalid for refunds: To better protect you as a seller, include complete sizing information and other details specific to the brand. i found this through search and am also glad it isnt just me. Description: "When you receive an item you don't want, you can return it for an exchange, refund, or store credit with Poshmark's easy-to-use return policy." Poshmark is a well-known online marketplace for home decor, fashion, and beauty products with millions of active buyers and sellers. I am absolutely disgusted. I received shoes that are unwearable, and the return was not accepted. I tried everything (updating card and billing, updating shipping, logging out and back in, reinstalling the app) nothing helps. Share tips and tricks, make new PFFs, and banter about. Hi everyone! Select an existing address or scroll down to Add Address. How will I send funds? Srry for all the comments- actually can someone go into one of my listings and let me know if they can see the buy button? Waiting for 2 weeks for an answer from support! I thought this was a great place to buy and sell but I see this is one sided. This often happens when someone uses a private mailbox rental company like MBE. Let Poshmark handle this as this happened on their platform. 01841 and the new email address for you to send me any codes is [protected]@gmail.com I have tried many many times to change it but the codes are sent to the old yahoo email. Thanks in advance! Very bad service. Ive purchased tons of stuff and sold many and I never encountered this issue. , Guys I have things to sell and it's happening to me too . USPS confirmed that their driver signed that it was delivered. here's why: POSHMARK is awesome about this! she was kind enough to hold it for me until the problem is resolved. Select Sent the wrong item. Im interested to purchase this item from your closet, but for some reason, my Poshmark account is acting up. This happened to me a long time ago when i really started buying a lot on posh! I tried to buy my item it says my card is affiliated with another account but that was my previous account but I have no access it. I bet she just pockets the money and I will never hear about it. New comments cannot be posted and votes cannot be cast. Any help. I want to buy and get it delivered to correct address bc I also moved so I can see how they see that as red flags but theres no phone number for them that I can find. I have tried everything to fix it but still nothing and posh doesn't care and won't try to help or fix the problem!!!! New comments cannot be posted and votes cannot be cast. It really might not be the sellers fault and it would be terrible if they just do the refund and expect you to return the items to her in that condition without her being compensated if she did infact send them without the flaws. Who caused the damage? I reported this to Poshmark and the post office and local police. For sales of $15 or more, you keep 80% of your sale and Poshmark's commission is 20%. I emailed three times. From the dropdown menu, select Sent the wrong item. check icon. Select My Purchases. Organize your pieces of evidence and present your case as clearly and thoroughly as possible. Yes I'm sure of my address, a different Poshmark package came earlier :P That's good advice, I'll give it another day. Same here ^ This is my now second account. i want to purchase something from soneone but it wont let me purchase or even post!!!! by in enns military base 1940 best acl surgeon uk in enns military base 1940 best acl surgeon uk Fortify your case with relevant photos and info. If anyone could tell me where I can find the reason for this message I can fix what I need to and go back to being a happy posher. This is sudden; I purchased on here June 12 just fine. Desired outcome: I had 89 listings and all are not visible anymore (including the sold ones) I am unable to like or comment on any listings or make purchases on my account either. Step 2: Tap Need New Shipping Label. The Carrier delivered to wrong address. An explanation why I'm currently unable to buy. Check your address on Poshmark- I had a buyer who had a package marked as delivered but opened a claim. I know my credit card has money on it, and I just want to add my credit card!!! Buy Now. poshmark on protectors the buyer, no support for sellers. I have emailed support countless times and tried calling and NO RESPONSE! Mail back the junk and refund my money- I will Glady pay for shipping let me know where to send it. It takes 3 or so days, but they usually bring the stuff down to us. Good Contents Are Everywhere, But Here, We Deliver The Best of The Best.Please Hold on! I have sent 5 emails since Tuesday and haven't heard anything back. I love reading and responding to your comments!Here are some additional ways you can show support for me and my efforts:You can show support for my small business by shopping ROXDOLL Cosmetics for the best in hair, scalp, and skin care. i have been scammed, thy want the clothes fast, they to send check or cashiers check, i say no. I couldn't get into my account. First, lets identify the valid reasons that guarantee refunds from Poshmark: Honest mistakes happen. 2nd Step [A] - Use Your Planet Express Address For Placing an Order At Poshmark. They might need to be the ones to file with USPS for the claim. The total cost was $216.70. the seller is not heard, the buyer, gets the return. If I had a guess, they will refund you and seller will get paid out. I am out $441 dollars . Something went wrong." I have no clue, Hi everyone! thanks. - General chit chat. I just purchased tons of stuff from different sellers, wonder why now I am unable to buy? emailed support but havent heard back put my information back in and deleted and did it again nothing any advice? Sold a bundle of shoes to buyer (3 pair). how do these people just not answer. Desired outcome: Good luck - if this is the case its fairly easy to prove and remedy. You are useing an old yahoo email and I cant get my verifcation code ido not use yahoo and I do not live in florida anymore I moved to massachusetts the new address is 189 maple st apt 4 lawrence ma. If anyone has heard anything as far as a resolution please let me know. Want Paoshmark to issue a Return label to the buyer that rejected my jacket. Under Posh Protect, Poshmark will hold your payment to the seller until you receive the order. Everything is marked and entered and I keep getting "error" when I attempt to list. Does that make sense ? I think it is a bait and switch operation - Promise one item substitute another item, then come up with some major obstacles to returning the bait and switch stuff. Learn more about Poshmark's return process here. The right address, but someone else's name? step 1 Go to your account tab and then tap on 'My Address'. This will be a stark contrast to the scammers flimsy excuses and poor proof. if a shipping address in the database says "street name, Suite Z, box 100" and the database says "Street name, Suite Z" then this is the only address that most shipping label software must use.